Products and services created by small and medium sized organizations account for the vast majority of economic activity across the globe. These organizations will prove vitally important to the emerging and developing economies that will shape future decades. Small Business Management in Cross-Cul[...]

Richly illustrated with photos, charts, and drawings, this guide to Scandinavian knitting features patterns for children's and adults' sweaters, jackets, caps, mittens, stockings, and shawls. More than 100 graphed patterns in the authentic Nordic tradition are simple in cut and decoration, and they [...]

One of America's leading intellectuals presents a startling thesis sure to provoke controversy: that the Vietnam War was the right war at the right time, with the wrong military strategy. The Vietnam War still divides Americans. Some claim that Indochina was of no strategic value. Others argue that [...]

Jenny Lind (1820-87) was one of Europe's most famous opera singers. Known as the 'Swedish Nightingale', she first rose to prominence in an 1838 performance of Weber's Freischutz. Despite her immense success over the next ten years, she retired from the stage at the age of twenty-nine. Seeking financ[...]

The new edition of Girls, Delinquency, and Juvenile Justice combines cutting-edge research and expanded coverage of girls' delinquency, including coverage of girls in gangs and the sexual trafficking of girls, to provide students with an accessible, up-to-date, and globally oriented textbook.[...]

Customers at Work is about the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribution to virtually all aspects and stages of the production process. This volume illuminates social relations between customers and service providers as they [...]

Lind/Marchal/Wathen is a perennial market best seller due to its comprehensive coverage of statistical concepts and methods delivered in a student friendly, step-by-step format. The text presents concepts clearly and succinctly with a conversational writing style and illustrates concepts through the[...]

Since the establishment of the North American Free Trade Agreement (NAFTA) tensions concerning immigration trends and policies, which continued to escalate at the turn of the millennium resulted in revised national security policies in Mexico, Canada, and the United States. These tensions have catal[...]