It is now widely recognized that communication is at the very heart of effective management. There is an ever-expanding demand for valid and generalizable information on how best to relate to people in organizational contexts. "Communication Skills for Effective Management" meets this demand. It dem[...]

Most research into leadership has presented leaders as heroic, charismatic and transformational 'visionaries'. The leader, whether in business, politics or any other field, is the most important factor in determining whether organizations succeed or fail. Indeed, despite the fundamental mistakes whi[...]