An entertaining and thought-provoking book teaches people how treat others how they themselves would like to be treated in order to create more harmonious, satisfying business and personal relationships, and improve teamwork, production, morale, and much more. Reprint.[...]

Become a more productive manager. Learn how to bring out the best in everyone and gain the cooperation of even the most difficult people. The key is determining behavior styles. PeopleSmarts shows you how to decipher your own style first, then identify the styles of others, and finally adjust your b[...]

A fully revised and updated edition of the management classic which offers updates on crucial guidelines and techniques for developing the interpersonal skills necessary to improve relations with employees, assessing and improving current working situations, understanding the differences between peo[...]