'How is it they can get the most feared predator in the ocean to urinate on cue, and we can't get our son to stand up and pee into the toilet?' Amy Sheldrake's new job at Aqua World, a fictitious marine park in Key West, is one of learning the ropes to become a trainer of killer whales. As the worki[...]
What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers can supercharge your effectiveness.[...]