Many firms recognise the importance of their stakeholders but often lack systematic stakeholder management. They lack experience in defining their strategically important stakeholders and particularly in seeing their stakeholders' benefit potentials for their own firm and in including their stakehol[...]
"The dominant shareholder-value model has led to mismanagement, market failure and a boost to regulation, as spectacularly demonstrated by the events surrounding the recent financial crisis. Stakeholders Matter challenges the basic assumptions of this model, in particular traditional economic views [...]