What's a customer really worth? Can you find out, without endlesslycomplex modeling? And once you know, what should you do with thatknowledge? Managing Your Customers as Investments has the answers.You'll learn simple ways to get reliable customer value information--ina form you can use. You'll disc[...]
This book gives a realistic overview of model-based testing, its values and prerequisites for success when deploying the approach in a software testing industrialization perspective. The text shows how to save time and lower costs while raising quality in the phases of system testing, acceptance tes[...]