With a new foreword by Ken Blanchard An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager.[...]

Through a series of easy-to-follow steps and powerful strategies, this volume shows how readers can create lasting prosperity. It focuses on concepts like commitment, intensity, purpose and fun, to craft a new paradigm for unlimited success.[...]

Här får vi träffa den nyanställde distriktschefen som våndas svårligen inför sin uppgift. VDs krav på kundservice har visat sig vara något utöver det vanliga.

Hjälpen kommer från Charlie, en god fe(!), som inviger honom i de tre hemligheterna som gör nöjda kunder till glöda[...]

Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wa[...]