Featuring many pages of useful advice on how to maximize communication skills, this guide to communicating in any situation presents sample dialogues and responses, outlines the dos and don'ts, and offers confidence-building advice on how to communicate effectively.[...]

The author says of the bestseller How to Say It presents the ultimate handbook for people who want to improve their conversational skill and achieve greater levels of personal and professional success. Whether it's small talk or big, social or work-related, Rosalie Maggio gives readers the tools the[...]