Provides 18 lessons covering various aspects of corporate reputation. This title shows the benefits of a good reputation, the consequences of a bad one, how to measure reputation and nurture a good one. It includes advice on how to identify the dangers to a company's reputation, and how to use the I[...]
From Enron and WorldCom to the Catholic Church and Major League Baseball, reputation crises have never been more widespread. Now Ronald J. Alsop, a veteran "Wall Street Journal" authority on branding and reputation management, explains the dangers -- and gives organizations the eighteen crucial laws[...]