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  1. Mastering Customer Relations (Häftad)

    av

    Roger I. Cartwright

    ISBN: 9780333801598 - UTGIVEN: 2000-05

    An introduction to customer relations, customer service and customer care, describing the concepts, their practical application and their importance. This guide is designed for students of business studies, management and associated fields, the qualification frameworks for which include a study of c[...]

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    från 309.00 kr
  2. Mastering Team Leadership (Pocket)

    av

    Roger I. Cartwright

    ISBN: 9780333992982 - UTGIVEN: 2002-07-29

    Team working is vital to organisational success. This up to the minute consideration of the roles played by teams and leaders is designed for students and professionals who require practical examples to bring the concepts of team leadership to life.[...]

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    från 379.00 kr