This first European edition of "Marketing Research", by Eric Shui, Joseph Hair, Robert Bush and David Ortinau provides students with a comprehensive introduction to the practice and importance of marketing research in the business world. Written to meet the needs of students, the authors have brough[...]
This is the complete revision of the landmark classic that changed the practice and profession of conflict resolution. Building on their original concept of "transformative" mediation which greatly humanized the process, the authors have revised and updated every chapter--adding new case studies, re[...]
Den prisbelönta första upplagan av The Promise of Mediation som publicerades 1994 är numera en klassiker som förändrade medlingsområdets syn på konfliktinterventionens teori och praktik. I den boken formulerades den "transformativa medlingsmodellen", som förmänskligade synen på hur medling[...]