Shows how to design and conduct evaluations of HRD programs and demonstrate their worth and value to the organization: how to use evaluation methods to determine results; to develop, implement, and debug newly designed programs; or to refine existing ones.[...]

For years there have been dozens of books about training and how to do it more effectively, with more impact, with greater focus on performance and so on and on. Yet despite the surge of books and advice over the past decade, training departments continue to struggle to produce concrete results and [...]