Sökresultat för: Richard M. Brooks
Managing Front Office Operations with Answer Sheet (Ei) (Häftad)
avMichael Kasavana, Richard M. Brooks, &. Lodging Assoc American Lodging Assoc
ISBN: 9780133097108 - UTGIVEN: 201205This best-selling textbook provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. The eighth edition been revised with new material on the potential impact of automated information technologie[...]
