At the crescendo of the Second Barons' War were the battles of Lewes and Evesham. It was an era of high drama and intrigue, as tensions between crown and aristocracy had boiled over and a civil war erupted that would shape the future of English government. In this detailed study, Richard Brooks unra[...]
The battle of Solferino, fought during the Franco-Austrian War of 1859, was the largest European battle since Leipzig in 1813. In the presence of three crowned heads of state - Napoleon III of France, Emperor Franz-Joseph of Austria and Victor Emmanuel II of Piedmont-Sardinia (later the King of all [...]
Investigative journalist and former tax-inspector Richard Brooks charts how the UK has become a global tax haven that serves the super wealthy, all with the Government's help. Discover: * Why thousands of British state schools and NHS hospitals are owned by shell companies based in offshore tax have[...]
"Walcheren 1944: Storming Hitler's Island Fortress".
Investigative journalist and former tax-inspector Richard Brooks makes a mockery of government promises to "crack" the problem of tax avoidance. Discover why thousands of British state schools and NHS hospitals are owned by shell companies based in offshore tax havens; how "British" companies like V[...]
This best-selling textbook provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. The eighth edition been revised with new material on the potential impact of automated information technologie[...]
Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the conventional wisdom of customer satisfaction programs. It coined the terms 'bad profits' and 'good profits' and pointed to a fast[...]