We create organizations because we need to get a job done--something we couldn't do alone--and join them because we're inspired by their missions (and our paycheck). But once we're inside, these organizations rarely feel inspirational. Instead, we're often baffled by what we encounter: clueless mana[...]

The world is full of organizational cynics. Look around. Heck, look in the mirror. We sit in our cubes, adjust our chairs, sharpen our pencils and stare at our computer screens with the sense that we're immersed in dysfunction. We could, we're sure, do a far better job of running things if we were g[...]