A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interactionConflicts at work are as inevitable as they are frustrating. In "Making Conflict Work," Peter Coleman and Robert Ferguson's leading experts in the field of conflict resolution a[...]
The original hardcover edition of this classic compendium has become required reading for practitioners, teachers, and students of conflict resolution. This first revised paperback edition (with substantial new material and updates) is written for both the seasoned professional and the student just [...]
Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels--interpersonal, intergroup, org[...]
Conflict is inherent in virtually every aspect of human relations, from sport to parliamentary democracy, from fashion in the arts to paradigmatic challenges in the sciences, and from economic activity to intimate relationships. Yet, it can become among the most serious social problems humans face [...]