An understanding of human factors is increasingly playing a role in the product design. Human factors approaches have traditionally focused on usability, and this has fostered a view which tends to see products as tools and people as cognitive and physical components within a person-product system. [...]
The last five years have seen a major paradigm shift in the role of human factors in product design. Previously this was seen as pertaining almost exclusively to product usability, but new recognition is being given to "pleasure-based" human factors. This emphasizes the holistic nature of the experi[...]
This work gives a broad introductory overview of the topic of usability. Firstly, usability is defined and a framework for identifying different aspects of usability is given. The main principles for creating usable designs are expounded, followed by practical advice as to how to design usable pro[...]