This book presents a basic guide for anyone involved in implementing major projects -- human capital programs, technology implementations, systems integration, new processes, Six Sigma, product design, new policies and procedures, or any type of project where significant expenditures of time and mon[...]

This new book shows how to measure the success of all types of programs and projects that involve environment initiatives, health related programs for employees and citizens, and various safety programs in all types of settings. This new book will show step-by-step how to measure the success of many[...]

Measuring the return on investment (ROI) of human resources programs (HR) is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive team. Responding to the current accountability demands that continue to challenge human[...]

It has never been more important to show examples of sales skills at work. The process to evaluate these skills is sometimes perceived as straightforward and routine, simply a matter of tracking the sales gains after the program has been conducted. But credibly evaluating sales training programs is [...]

Explains how to measure the success of healthcare projects, events, and initiatives. This title provides a way of demonstrating value based on clinical outcomes, showing lower overall health costs to Medicare services, and employers with self-insured health plans. It offers a step-by-step guide to i[...]