In this fully expanded and updated third edition of the bestselling classic, you learn why verbal abuse is more widespread than ever, and how you can deal with it. You'll get more of the answers you need to recognize abuse when it happens, respond to abusers safely and appropriately, and most import[...]

Does this sound like someone you know?Always needs to be rightTells you who you are and what you thinkImplies that you're wrong or inadequate when you don't agreeIs threatened by people who are "different"Feels attacked when questionedDoesn't seem to really hear or see youIf any of the above traits [...]

If this is what you hear ? from your spouse, your parent, your boss ? then you?ve been the victim of verbal abuse. This insidious behavior permeates our culture ? from the privacy of our own homes to the public glare of our schools, workplaces, and other institutions. But you don't have to live with[...]

The health service is changing to emphasise the need for public involvement and empowerment in their own health. Student nurses therefore need preparation for practice which brings health promotion into the forefront of nursing care. Written in clear language this book provides a practical guide to [...]