This is an affordable introductory, practical guide to PRINCE2. This official beginners guide written by practitioners will give the real view on PRINCE2, from a government organisation, private sector and not-for-profit global organisation perspective. Introduces the principles of PRINCE2 Real life[...]
This publication is the second element in the new ITIL Infrastructure Library, it covers aspects that service providers must take into consideration. Issues covered include: service level management; financial management for IT services; and IT service continuity management.[...]
MSP helps organisations achieve successful outcomes from their programme management. This manual reflects the changes and developments in practice along with practical advice. It includes highlights the guidance's themes.[...]
This publication provides a universally applicable project management method - the principles, processes and techniques that enable individuals and organisations to successfully deliver their projects within time, cost and quality constraints. "Managing Successful Projects with PRINCE2[trademark]" f[...]
This title has been designed to be a role specific handbook for senior managers and project board members, which describes how to oversee projects being managed using PRINCE2. The guide sets PRINCE2 in the wider context of project management (but still non-specific for industry sector) and describe[...]
This publication has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to smaller organisations who wish to implement the ITIL guidance or who are already using it ands wish to improve their IT Service Management. The publication discusses the significanc[...]
Explains the importance of team management in transitory teams that only exist for the life of a project or programme and how this affects team dynamic. This title looks specifically at the pressures of managing teams which often have reporting lines outside of the Project/Programme Manager.[...]
Explains how to build an ITIL based Service Management Department. This title uses terminology consistent with the ITIL Service Management Practices and the ITIL glossary, acronymns and definitions. It embraces both ITIL Version 2 and ITIL Version 3.[...]
This ITIL V3 publication, "Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL", endorsed by the official ITIL Accreditor, is suitable for candidates taking both the ITIL Service Lifecyle Exams and the Capability Exams. The publication provides details on the ITIL V3[...]
Describes why, when and how to use portfolio, programme and project Offices (P3O) models. This book describes what a P3O is, defines the two key types of P3O, and answers the question posed by Senior Management: 'Why have P3Os and what value-add do they bring to the organisation?'[...]
This title accompanies the core P3O guidance and is an affordable and practical introductory guide to P3O. It discusses the different types of P3O, the benefits of P3O, the lifecycle of a P3O and the key steps in setting up a P3O. The publication looks at the mechanics of a P3O, specifically the nec[...]
This is a quick reference guide for using P30 effectively, designed to be used alongside the core P30 guidance. This title is written by Sue Vowler, the lead Author of the Core Guidance. It features useful quick reference guide that is portable and easy to use. It can be used as a revision tool.[...]
Essential reading for those intending to take the new Foundation and Practitioner courses for PRINCE2[trademark] 2009, "Passing the PRINCE2[trademark] Examinations 2009 Edition" has been revised to include the updated syllabus. It is also suitable for students undertaking self-study and/or online tr[...]
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Provides a universally applicable project management method - the principles, processes and techniques that enable individuals and organisations to successfully deliver their projects within time, cost and quality constraints. This title has been designed to be a role specific handbook for Project M[...]