Sökresultat för: Michael P. Ford
Engaging Minds in the Classroom: The Surprising Power of Joy (Häftad)
avMichael F. Opitz, Michael P. Ford
ISBN: 9781416616337 - UTGIVEN: 2014-01
Engaging Minds in English Language Arts Classrooms: The Surprising Power of Joy (Häftad)
avMary Jo Fresch, Michael F. Opitz, Michael P. Ford
ISBN: 9781416617259 - UTGIVEN: 2014-02College and career readiness standards demand reading, writing, and speaking proficiency from students. Learn research-based strategies that engage students in all facets of English Language Arts.[...]
Talking with Patients: Keys to Good Communication (Pocket)
avP.R. Myerscough, Michael J. Ford
ISBN: 9780192625700 - UTGIVEN: 1996-02-15
Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience (Inbunden)
avRobert C. Ford, Michael C. Sturman, Cherrill P. Heaton
ISBN: 9781439060322 - UTGIVEN: 201102MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, 1st edition teaches the concept of treating customers as guests and creating a "WOW" experience for them. Many other texts in this subject area skip over guest-focused service strategy in hospitali[...]
