Sökresultat för: Michael M. Kasavana
Managing Front Office Operations with Answer Sheet (Ei) (Häftad)
avMichael M. Kasavana, American Hotel &. Lodging Educational In, &. Lodging Assoc American Hotel
ISBN: 9780133430783 - UTGIVEN: 2013-04Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of [...]
Managing Front Office Operations with Answer Sheet (Ei) (Häftad)
avMichael Kasavana, Richard M. Brooks, &. Lodging Assoc American Lodging Assoc
ISBN: 9780133097108 - UTGIVEN: 201205This best-selling textbook provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. The eighth edition been revised with new material on the potential impact of automated information technologie[...]
