Explains how to impact a company's performance by combining the strength of Lean Production and Six Sigma. This book shows how Lean and Six Sigma methods complement each other. It outlines a program for combining the synergies of these initiatives to provide the organization with greater speed, less[...]
The author of Lean Six Sigma applies the revolutionary "quality" improvement technique to the service sector, instructing readers in how to use Six Sigma to reduce service costs, improve service, and expand capacity.[...]
This title offers a quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean prin[...]
Helps readers find out why the trick to outperforming their competition and staying ahead of the curve in a customer-centric business environment is achieving the optimum levels of complexity in their products, services, and operations. This book includes tools that let you quantify and pinpoint com[...]
Vital tools for implementing Lean Six Sigma - what they are, how they work, and which to use. The "Lean Six Sigma Pocket Toolbook" is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups t[...]
Surveys by the Economist and many others show that the top of mind issue for most CEO and managers has shifted from cost reduction to revenue growth. As the world economy shifts from one of contraction to expansion, companies know that revenue growth is strictly dependent on their innovation process[...]
Many people view negotiations as a complex, daunting process, full of surprises. Based on more than 25 years of training negotiators in the U.S., and abroad, the authors say it doesn't have to be that way. The secret is to carefully structure the entire process. This book shows how to enter a negoti[...]