Managing Front Office Operations with Answer Sheet (Ei) (Häftad)
avMichael Kasavana, Richard M. Brooks, &. Lodging Assoc American Lodging Assoc
ISBN: 9780133097108 - UTGIVEN: 201205This best-selling textbook provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. The eighth edition been revised with new material on the potential impact of automated information technologie[...]
Managing Technology in the Hospitality Industry Online Component (Ahlei) -- Access Card (Inbunden)
avMichael L. Kasavana, American Hotel &. Lodging Educational In
ISBN: 9780133356090 - UTGIVEN: 201210This online component provides interactive material that relates directly to the chapter content found in the AHLEI textbook, "Managing Technology in the Hospitality Industry 6/e "by Michael Kasavana. Features include interactive self-quizzes to help students gauge their understanding of the materia[...]
Managing Front Office Operations with Answer Sheet (Ei) (Häftad)
avMichael M. Kasavana, American Hotel &. Lodging Educational In, &. Lodging Assoc American Hotel
ISBN: 9780133430783 - UTGIVEN: 2013-04Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of [...]
