This book shows how to apply PeopleSmart strategies in challenging relationships with customers, colleagues, bosses, and employees. It includes dozens of how-tos for bringing out the best in others at work, in order to enhance career satisfaction, collaboration, leadership, staff development, employ[...]

This title provides ready-made, high-quality consulting tools that help you help your clients! Consultants need help too! Consulting is a demanding profession and today's busier-than-ever consultant needs intelligent tools and resources to speed up and improve the process of working with clients. He[...]

Presents learning activities for the beginning and middle of a teaching session in a middle or secondary classroom, and features concluding exercises to encourage reflection, retention, and application.[...]