Outlines five principles of engagement that enable readers to put their ideas into action while successfully persuading others to support those ideas, providing interviews with such figures as Senator George Mitchell, Alan Alda, Alan Rackham, and Lynne Jacobs. Original.[...]
Written by a noted authority in leadership and change management, the second edition of this popular toolkit provides expert guidance on using feedback as a performance improvement tool. Describing best practices, it supplies the understanding required to effectively give and receive feedback across[...]
Companies that don't change die. Change is everyday corporate life - plans for cost cutting, restructuring, new technology, quality improvement, new products/services are ongoing challenges in companies of all sizes. Resistance is a huge roadblock. This real-world guide shows frustrated managers how[...]