Many of the recent reforms in public services in the UK have been driven by the image of the 'responsible citizen' - the service user who does not only have rights to receive services but also has responsibilities for the delivery of policy outcomes. In this way, citizens' everyday conduct is shaped[...]
Avoid being offended, or worse offending South Africa locals, instead familiarise yourself with local customs and cultures by reading Culture Smart! South Africa. This handy, pocket-sized book will help you to ease your way into a different culture and will assist you in making sure you don't develo[...]