A four-step method for improving communication and managing conflict in any healthcare setting. It delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small.[...]
A world where souls walk free and dreams become portals to the past Lucy Aimes has always been practical. But even her rational mind can't explain her dark and familiar dreams of a time long ago, filled with people she shouldn't know, but does. When her family moves to New Orleans, Lucy's dreams sud[...]