Updated with new insights and context, this text shows new managers how to master the challenges of leadership. Topics include: learning what it means to be a manager; developing interpersonal judgment; confronting the personal side of management; and dispellng the myths of management.[...]
You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're constantly fighting fires. You're mired in office politics. You end each day exhausted and discouraged, wondering what, if anything, [...]
Why can some organizations innovate time and again, while most cannot? You might think the key to innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help--but there's only one way to ensure sustained [...]