Offers an analysis of research techniques in the service industries, focusing on the lack of direction in this field, and describing the whys and wherefores of research in Service Industry Management, with a view to providing a practical perspective.[...]
Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector. The number of entrepreneurs has dramatically and uniformly increased globally over the last ten ye[...]
How does the situation we're in influence the way we behave and think? Professors Ross and Nisbett eloquently argue that the context we find ourselves in substantially affects our behavior in this timely reissue of one of social psychology's classic textbooks. With a new foreword by Malcolm Gladwell[...]
This sequel to Elementary Korean offers a thorough intermediate level course in Korean, and is designed for students whohave achieved basic proficiency and want to develop a greater mastery of the language. The book includes dialogues, vocabulary, detailed breakdowns of grammatical structures, alon[...]
"Continuing Korean" is the second volume in Ross King and Jaehoon Yeon's popular series of college level Korean textbooks.
This volume is aimed at the student with one year of Korean language study under their belt, and particularly the student who has mastered the patterns and vocabulary introd[...]
In "Like Shaking Hands with God," two distinguished writers--separated by age, race, upbringing, and education, but sharing common goals and aspirations--talk about the place where the lives they lead meet the art they practice. That these two writers happened to be Kurt Vonnegut and Lee Stringer ma[...]