""Design for Operational Excellence" presents numerous examples that people who have been disappointed by purely technical approaches to operational challenges are bound to appreciate". ("Business Digest", March 2012).[...]
Following in the footsteps of its bestselling predecessor, Kevin J. Duggan, an executive mentor and recognized authority on Lean and Operational Excellence, draws on more than 10 years of experience and learning to provide Creating Mixed Model Value Streams, Second Edition. This second edition takes[...]