With Who Moved My Cheese? Dr. Spencer Johnson realizes the need for finding the language and tools to deal with change--an issue that makes all of us nervous and uncomfortable. Most people are fearful of change because they don't believe they have any control over how or when it happens to them. Sin[...]
Now can you become a more successful manager, a stronger team leader, and a motivator who gets the best results from a group? Ken Blanchard and Marc Muchnick's "The Leadership Pill" provides the answer. In the bestselling tradition of "Whale Done " and "The One Minute Manager, " their entertaining a[...]
The best-selling author of The One Minute Manager draws on the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business, demonstrating how this principle must inform every level of a company[...]
Draws on actual business situations to demonstrate practical applications, and the proven benefits, of the One Minute management techniques.[...]
Här får vi träffa den nyanställde distriktschefen som våndas svårligen inför sin uppgift. VDs krav på kundservice har visat sig vara något utöver det vanliga.
Hjälpen kommer från Charlie, en god fe(!), som inviger honom i de tre hemligheterna som gör nöjda kunder till glöda[...]
Kenneth Blanchard och Sheldon Bowles följer här konceptet från succén med Enminutschefen. Nu får vi träffa den nyanställde distriktschefen som våndas svårligen inför sin uppgift. VDs krav på kundservice har visat sig vara något utöver det vanliga.
Hjälpen kommer från Charlie, [...]
An innovative program for successfully diagnosing and treating hypothyroidism discusses the symptoms of the ailment, uses helpful charts and questionnaires to helpf diagnose sufferers, and offers a complete therapeutic regimen that combines safe hormones with specific nutritional advice and alternat[...]
Here are the highly successful training techniques used at one of the top golfing schools in America--the Golf University in San Diego. It was founded by Ken Blanchard, coauthor of the bestselling books The One Minute Manager, Raving Fans, and Gung Ho In this brilliant book, Blanchard applies his m[...]
This is the story of a One Minute Manager who was so successful in every way that he forgot one important thing: He forgot to stay physically fit. He was so much in demand that he ate on the run, didn't take time to exercise, and all the while saw his weight balloon and his breath grow shorter. He s[...]
With a new foreword by Ken Blanchard An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager.[...]
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.[...]
Teaches the reader how to become a flexible and successful leader, fitting one's style to the needs of the individual and to the situation at hand, and using the "one-minute" techniques to enchance the management and motivation of others.[...]
With 50 per cent to 90 per cent of most managers' time spent in some form of group activity, the concept of teamwork is more important than ever before. This book explains how all groups move through four stages of development - orientation, dissatisfaction, resolution and production.[...]
Through a series of easy-to-follow steps and powerful strategies, this volume shows how readers can create lasting prosperity. It focuses on concepts like commitment, intensity, purpose and fun, to craft a new paradigm for unlimited success.[...]
How to apply the key techniques learnt in One-Minute Manager. This is the companion to the original blockbuster bestseller which has transformed businesses around the world.[...]
With a new foreword by Ken Blanchard How management can effectively rid themselves of 'monkeys' - other people's responsibilities that cling to them and prevent them managing efficiently.[...]
This small book with a big motivational message states that we can all be winners with the right management techniques.[...]
With a new foreword by Ken Blanchard The original, bestselling blockbuster which has transformed businesses world wide.[...]
Discusses effective hiring, defeating any objection, the difference between salespeople and entrepreneurs, advertising, and cash incentives, and includes the Mackay 66 customer profile program, in a new edition of the classic business management handbook. Reprint. 25,000 first printing.[...]
Forty years in the making, Management of Organizational Behavior is a readable text that makes behavioral sciences come alive through real life examples and progressive ideology.[...]
For undergraduate and graduate-level courses in Organizational Behavior, Leadership, and Organizational Development. Forty years in the making, Management of Organizational Behavior is a readable text that makes behavioral sciences come alive through real life examples and progressive ideology.[...]
When a person goes to the boss with a problem and the boss agrees to do something about it, the monkey is off his back and onto the boss's. How can managers avoid these leaping monkeys? Here is priceless advice from three famous experts: how managers can meet their own priorities, give back other pe[...]
Two bestselling business audiobooks are now together at a great low price THE ONE MINUTE MANAGER By Ken Blanchard, Ph.D. and Spencer Johnson, M.D. With more than 13 million copies sold worldwide, "The One Minute Manager" ranks as one of the most successful management titles ever published. Ken Bla[...]
This text illustrates three simple keys that organizations can use to effectively tap into the knowledge, experience and motivation power that people already possess. The authors focus on a manager whose attempts to turn his troubled company around using traditional methods is failing. They show how[...]