Stressing the importance of breaking free from the "one-size fits all" mentality, this valuable resource shows readers how they can differentiate their business from competitors by fostering long-term loyalty and brand preference with exceptional and customized customer service.[...]
Lace. Leather. Open collars over exquisite collarbones. A single red drop on paper-white cuffs. From the brocade extravagance of the Unseelie courts to the ubiquitous leather of supernatural detectives to the old-fashioned good taste of wealthy vampires - we are as familiar with fantasy protagonists[...]