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  1. Crafting the Customer Experience For People Not Like You: How to Delight an (Häftad)

    av

    Kelly Mcdonald

    ISBN: 9781118360729 - UTGIVEN: 2012-12-31

    Stressing the importance of breaking free from the "one-size fits all" mentality, this valuable resource shows readers how they can differentiate their business from competitors by fostering long-term loyalty and brand preference with exceptional and customized customer service.[...]

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    från 157.00 kr
  2. Bloody Fabulous (Häftad)

    av

    Kelly Link, Holly Black, Sandra McDonald

    ISBN: 9781607013600 - UTGIVEN: 201210

    Lace. Leather. Open collars over exquisite collarbones. A single red drop on paper-white cuffs. From the brocade extravagance of the Unseelie courts to the ubiquitous leather of supernatural detectives to the old-fashioned good taste of wealthy vampires - we are as familiar with fantasy protagonists[...]

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    från 129.00 kr