Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and pr[...]
With 4,000 percent growth in just six months, 17 million + users, and a record for more referral traffic than YouTube, Google+, and LinkedIn combined, Pinterest delivers an unbelievable opportunity for business owners and marketers like you . . . if you know how to effectively use it. Karen Leland a[...]
2010 National Book Award Finalist
2010-2011 Asian/Pacific American Library Association (APALA) Book Award Winner in Adult Fiction
2010 California Book Award Winner
Dazzling and ambitious, this hip, multi-voiced fusion of prose, playwriting, graphic art, and philosophy spins an epic tale of[...]