Updated in its 7th edition, Working Through Conflict provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering the whole range of conflict settings (interpersonal, group, and organizational). Encompassing a broad spectrum[...]

This is the complete revision of the landmark classic that changed the practice and profession of conflict resolution. Building on their original concept of "transformative" mediation which greatly humanized the process, the authors have revised and updated every chapter--adding new case studies, re[...]

Den prisbelönta första upplagan av The Promise of Mediation som publicerades 1994 är numera en klassiker som förändrade medlingsområdets syn på konfliktinterventionens teori och praktik. I den boken formulerades den "transformativa medlingsmodellen", som förmänskligade synen på hur medling[...]