'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and[...]
Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and mana[...]
They were the NFL's ultimate outlaws, black-clad iconoclasts who, with a peculiar mix of machismo and brotherhood, of postgrad degrees and firearms, merrily defied pro football corporatism. The Oakland Raiders of the 1970s were some of the most outrageous, beloved, and violent football teams ever to[...]