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  1. Service Design and Delivery (Inbunden)

    av

    Mairi Macintyre, Glenn Parry, Jannis Angelis

    ISBN: 9781441983206 - UTGIVEN: 2011-04

    Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of service in relation to products. It not only explor[...]

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    från 1045.00 kr