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  1. ITIL V3 Small-scale Implementation (Häftad)

    av

    Great Britain: Office of Government Commerce, Sharon Taylor, Ivor Macfarlane

    ISBN: 9780113310784 - UTGIVEN: 200901

    This publication has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to smaller organisations who wish to implement the ITIL guidance or who are already using it ands wish to improve their IT Service Management. The publication discusses the significanc[...]

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    från 455.00 kr