Now in its 7th edition, "Marketing Plans" is a highly renowned international bestseller. The book has been thoroughly revised, and every chapter has been carefully updated with special attention to the latest developments in marketing. To accomplish this, Professor Malcolm McDonald has been joined i[...]
While innovation in products and services continues apace, today's competitive strategy is equally based on innovation in the route to market. Tesco.com, Direct Line, First Direct and easyJet are just a few examples of innovative channel strategies as a key component of the value proposition. We fin[...]
Alcohol and drug use are cross-cutting issues in all areas of social work practice and social workers need to know how to identify, assess, engage and support their substance-using clients effectively. This book provides a comprehensive and practical account of this important area of health and soci[...]
Written under the direction of West Point social sciences faculty for its Student Conference on U.S. Affairs (SCUSA), Thinking beyond Boundaries introduces undergraduates to aspects of transnational conflict that extend beyond traditional political and intellectual boundaries, providing context to a[...]