Most people talk about red tape as though it were some kind of loathsome disease or the deliberate product of evil conspirators or the result of bureaucratic stupidity and inertia. It is rarely discussed rationally, dispassionately, and analytically; most of us rage about it when it comes up.In this[...]
The environment of modern organizations is so complex and volatile that we take for granted that organizational change is necessary for organizational survival. Yet the literature on organizations has for years described manifold obstacles to such change. First published in 1971, this book extracts [...]