It is essential that social work students have a clear grasp of the history and the evolutions of social work practice. Now in its fourth edition, Horner's classic introductory text looks at how issues such as the Personalisation Agenda, the work of the Reform Board, and how the notion of a Big Soci[...]

Social workers must develop a sensitive yet informed approach when working with service users from different social and cultural groups. In many aspects of life, including accessing human services, people are marginalised, ignored, stigmatised or discriminated against because of one or more aspects [...]