This is an affordable introductory, practical guide to PRINCE2. This official beginners guide written by practitioners will give the real view on PRINCE2, from a government organisation, private sector and not-for-profit global organisation perspective. Introduces the principles of PRINCE2 Real life[...]
This publication is the second element in the new ITIL Infrastructure Library, it covers aspects that service providers must take into consideration. Issues covered include: service level management; financial management for IT services; and IT service continuity management.[...]
MSP helps organisations achieve successful outcomes from their programme management. This manual reflects the changes and developments in practice along with practical advice. It includes highlights the guidance's themes.[...]
This publication provides a universally applicable project management method - the principles, processes and techniques that enable individuals and organisations to successfully deliver their projects within time, cost and quality constraints. "Managing Successful Projects with PRINCE2[trademark]" f[...]
This publication has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to smaller organisations who wish to implement the ITIL guidance or who are already using it ands wish to improve their IT Service Management. The publication discusses the significanc[...]
This ITIL V3 publication, "Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL", endorsed by the official ITIL Accreditor, is suitable for candidates taking both the ITIL Service Lifecyle Exams and the Capability Exams. The publication provides details on the ITIL V3[...]
Describes why, when and how to use portfolio, programme and project Offices (P3O) models. This book describes what a P3O is, defines the two key types of P3O, and answers the question posed by Senior Management: 'Why have P3Os and what value-add do they bring to the organisation?'[...]
This is a quick reference guide for using P30 effectively, designed to be used alongside the core P30 guidance. This title is written by Sue Vowler, the lead Author of the Core Guidance. It features useful quick reference guide that is portable and easy to use. It can be used as a revision tool.[...]