Introduction to the ITIL Service Lifecycle (Häftad)
avAnthony T. Orr, Great Britain: Cabinet Office
ISBN: 9780113313099 - UTGIVEN: 201112
Key Element Guide ITIL Service Design (Häftad)
avLou Hunnebeck, Great Britain: Cabinet Office
ISBN: 9780113313617 - UTGIVEN: 201207The Service Design Key Element Guide provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements. 'ITIL Service Design' provides guidance on the production and maintenance of IT policies, architectures and documents for the design [...]
Key Element Guide ITIL Service Transition (Häftad)
avStuart Rance, Great Britain: Cabinet Office
ISBN: 9780113313624 - UTGIVEN: 2012-07The Service Transition Key Element Guide provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements. ITIL Service Transition focuses on the broader, long-term change management role and release practices so that risks, benefit[...]
ITIL Service Strategy (Häftad)
avGreat Britain: Cabinet Office
ISBN: 9780113313853 - UTGIVEN: 2013-03German Translation Book. The 2011 Edition has been updated to improve consistency, aid in navigation and improve readability.[...]
ITIL Service Design (Häftad)
avGreat Britain: Cabinet Office
ISBN: 9780113313884 - UTGIVEN: 2013-03German Translation Book. The 2011 Edition has been updated to improve consistency, aid in navigation and improve readability.[...]
ITIL Service Operation (Häftad)
avGreat Britain: Cabinet Office
ISBN: 9780113314034 - UTGIVEN: 2013-03German Translation Book. The 2011 Edition has been updated to improve consistency, aid in navigation and improve readability.[...]
ITIL Service Lifecycle Publication Suite (Häftad)
avGreat Britain: Cabinet Office
ISBN: 9780113314072 - UTGIVEN: 201303German Translation Book. The 2011 Editions have been updated to improve consistency, aid in navigation and improve readability. ITIL is based upon a lifecycle appraoch and the core guidance consists of five publications: Service Strategy, Service Design, Service Transition, Service Operation, and Co[...]
