In order for performance consultants to make a significant difference in organizations, they need to advance beyond their current focus on improving the individual performance. In this book, Rummler illustrates the next level of performance that he calls Serious Performance Consulting.[...]

Geary Rummler offers the follow-up volume to his best-selling guide for process and performance professionals. This book includes the essential methods, models, tools and guidelines for creating business processes that align people, process, and technology. It features a road map for creating a Proc[...]

"Improving Performance" is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organization[...]