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  1. The Loyalty Effect (Pocket)

    av

    Frederick F. Reichheld, Thomas Teal, Frederick F. Reichheld

    ISBN: 9781578516872 - UTGIVEN: 200108

    Loyalty is by no means dead. In fact the principles of loyalty ...are alive and well at the heart of every company with an enduring record of high productivity, solid profits, and steady expansion. From "The Loyalty Effect". The business world seems to have given up on loyalty: many major corporatio[...]

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    från 175.00 kr
  2. The Ultimate Question: Driving Good Profits and True Growth (Övrigt)

    av

    Frederick F. Reichheld, Fred Reichheld

    ISBN: 9781491586754 - UTGIVEN: 2014-11

    CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Too many companies are addicted to bad profits. These corporate steroids boost short-term earnings but burn out the employees and alienate customers. They undermine growth by creating legions of detractors custo[...]

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    från 95.00 kr
  3. Loyalty Rules (Pocket)

    av

    Frederick F. Reichheld

    ISBN: 9781591393245 - UTGIVEN: 200307

    Argues that loyalty provides the acid test for leadership in today's volatile business environment, and that most leaders deserve failing grades.[...]

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    från 158.00 kr