'You're telling me there are fairies in this wood?' When Alice's brother gets a longed-for chance for a heart transplant, Alice is suddenly bundled off to her estranged grandmother's house. There's nothing good about staying with Nell, except for the beautiful Darkling Wood at the end of her garden [...]
This new international edition of Services Marketing provides an up-to-date and comprehensive overview of the services marketing industry focusing strongly on customer satisfaction, service quality and customer service. Building on the seminal work of Hoffman and Bateson, the authors provide an exce[...]
Provides students and event managers with an insight into the strategic and innovative marketing of events of almost all scales and nature. This book presents them with an understanding of how to integrate the range of marketing tools and techniques to communicate and promote events.[...]
Mia must learn how to tame Diamond, a new horse with lots of problems.
When Colleen's best friend and co-captain changes schools, she's devastated. The cheerleading squad won't be the same without Meredith. But when Colleen learns that Meredith is teaching her new squad the routine they created together for an upcoming competition, she's hurt. Colleen has to decide wha[...]