Challenges mental models of leadership and management. This book helps readers to explore ways in which they can build a culture of commitment, performance and learning. It enables you to improve your influencing skills and the level of influence you hold with organisational stakeholders.[...]
Based on the NVQ framework to ease the creation of Diploma, Post Graduate Diploma or NVQ programmes for managers, this title fuses key ideas with applied activities to help managers examine and improve how they work in practice. It provides the basis for self-paced learning at level 4/5.[...]