Sökresultat för: Don Tapping and Tom Shuker
Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas (Storpocket)
avDon Tapping and Tom Shuker
ISBN: 9781563272462 - UTGIVEN: 200302Bring lean improvements to the administrative areas of your organization! Tapping and Shuker take their Value Stream Management Storyboard and apply its eight-step process in the context of a customer service case study based on an actual implementation. "Value Stream Management for the Lean Office"[...]
