The Lonely Crowd is considered by many to be the most influential book of the twentieth century. Its now-classic analysis of the 'new middle class' in terms of inner-directed and other-directed social character opened exciting new dimensions in our understanding of the psychological, political, and [...]

Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced t[...]

"!this is a very good book - an easy and informative read on a topic of immense complexity and very enjoyable. The layout is excellent, with clear headings, a useful three-part structure and good-quality print. !This book will undoubtedly find its market niche and become a 'good risk read'". - B[...]