Communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk - in any situation. Do you spend an abnormal amount of time hiding in the bathroom or hanging around the buffet table at social gatherings? Does the thought of striking up a conversation with a st[...]
We all have discussions with people every day - from lunch with friends to organising a meeting. We might think of these small talk, chats and discussions as 'conversations', but do we really converse? What do we really talk about? In THE FINE ART OF CONFIDENT CONVERSATION communication expert Debra[...]
Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk-in any situation. Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up [...]
The author of The Fine Art of Small Talk makes recommendations for managing more complicated topics, from giving a negative performance appraisal to submitting a complaint to a service provider, in a guide that features strategies for tailoring discussions for a given audience and overcoming fear. 4[...]